How Pear Commerce Turned Data Bottlenecks Into Happy Customers
The Challenge
Pear Commerce is transforming how brands connect with retailers and consumers by enabling seamless path-to-purchases online. As a fast-growing SaaS company handling vast amounts of transaction and marketing data, they needed an analytics infrastructure that could scale.
Like many high-growth B2B SaaS companies, they faced increasing challenges with data processing, dashboard performance, and marketing attribution. Their engineering team was finding themselves having to spend their time optimizing queries against fast growing data sets instead of building new features. Understanding the true cost per customer acquisition (CAC) beyond just cost per lead was a struggle. Unlocking new revenue opportunities from their vast inventory dataset required a more efficient data foundation.
With customer experience and internal efficiency at stake, Pear Commerce partnered with Datajolt to centralize their data, optimize digital marketing performance, and free up engineering resources for growth.
The Hidden Problem
When we started working with Pear Commerce, we didn't lead with assumptions. We led with questions. Where was engineering time being spent? What was slowing down the dashboards? Why couldn't marketing connect spend to outcomes?
The answers revealed a pattern we see in many high-growth SaaS companies: systems that worked at one scale were breaking at the next.
The Data Platform We Built
Identifying the problem is step one. Building the infrastructure to solve it — permanently — is where the real value lives. Here's what we built for Pear Commerce:
Working with Datajolt had a significant impact in a short period of time. We migrated our client dashboard to Snowflake which led to a 10x performance improvement, eliminating the need for our engineers to troubleshoot slow queries. Datajolt helped us fully understand the ROI of our digital marketing spend, allowing us to make strategy shifts in real-time instead of waiting for end of month reports. Our department-wide reporting improved dramatically, and now one employee manages our entire analytics infrastructure, instead of needing a full team. Datajolt is now processing billions of records monthly as we explore exciting new revenue opportunities.
The Results
What's Next
With a scalable data foundation in place, Pear Commerce is now positioned to unlock new revenue opportunities from their vast inventory dataset. The infrastructure we built isn't just solving today's problems — it's enabling tomorrow's growth.
That's the thing about a data platform done right: it doesn't just fix what's broken. It creates the foundation for everything that comes next.
Does this sound familiar?
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